Accomplish Asia Sdn Bhd is committed to protecting the privacy of individuals who visit our public, private and/or restricted-use websites, including but not limited to: www.accomplish.asia, as well as individuals who register to attend Accomplish events and those who register to use our services as defined below.
This Privacy Policy is intended to explain to users of Accomplish services: how and why Accomplish collects, uses and shares the personal information that you have made available to us by using our Sites or applications, services, events and programs offered as well as your options about such uses and disclosures. If you would like to request for more information about this Policy or our personal data processing practices, our disclosure of personal data to third parties for their direct marketing purposes, please email us at hello@accomplish.asia
Topics
- How we collect personal information
- How we use personal information
- How we share personal information
- How long we retain personal information
- Our legal basis for processing personal information
- International transfer of information collected
- Accessing and controlling your personal information
- Communication preferences
- Cookies and Pixel Tags
- Links to Other Websites
- Changes to This Privacy Policy
How we collect personal information
Accomplish collects the personal information described above from the following sources:
Directly from you
Accomplish collects personal information about you when you provide us with your personal information. Examples include online registration for events with any of our sites, enter into a contract with us for partnerships and services or when you voluntarily provide personal or business details via online or paper submission forms and surveys.
Indirectly from you
Accomplish automatically receives certain internet and electronic network activity information when you visit our sites which is automatically recorded on our server logs from your browser, including unique identifiers (e.g. your Internet Protocol (IP) address, Accomplish cookie information, and the page you requested). This information is collected to help us to provide relevant content and improve our Sites. For more details on how Accomplish uses cookies and pixel tags, see the “Cookies & pixel tags” section below.
Our partners and advertisers share information with us
Accomplish may also receive personal information about you from our affiliates, advertisers, partners, independent contractors and other authorized third parties or service providers who are working on our behalf.
How we use personal information
Accomplish primarily uses your personal data to provide support or service offerings to you.
Fulfill your requests
Accomplish will use the information you provided when you make requests in order to fulfill these requests. For example, we will use personal information that you have provided to request for more details about our services to respond to your inquiry.
Provide services
If you are an Accomplish Member, your personal information is used to manage your account, provide you with customer support and enable you to connect with fellow Accomplish Members in our members’ directory.
Operate, maintain and improve our sites
To help us to better understand your needs and interest, .Accomplish will record your use of our sites to operate and improve our sites using certain tools to improve and personalize your experience (e.g. Google Analytics).
Communicate with you
Your personal information may also be used to send additional updates on Accomplish services, promotions and events (“communications”) unless you opt out from receiving such communications. We will seek your advance permission to send these communications.
Administer the Accomplish alumni program
Accomplish relies on long-lasting relationships with its community to operate, grow and maintain accurate records. To complement and extend the Accomplish experience, Accomplish may send communications to former members, independent contractors and employees to provide updates on developments and possible opportunities. You will have the right to opt-out of or to unsubscribe from such communications if you wish.
General business and legal obligations
Accomplish also collects personal information described above to conduct audits, resolve disputes, comply with our legal obligations, enforce our agreements and conduct mergers or acquisitions as necessary.
How we share personal information
Accomplish may share your personal information with affiliates for business purposes related to customer support, technical operation and/or account management. We may also make your personal information available to authorized third parties or service providers for business purposes, such as acting on our behalf to assist in providing services, technical support and account management, for example:
- Service providers, including cloud database management services, customer relation management solutions, and event management platforms.
- Independent contractors, including business partners and speakers.
- Third party analytic/tracking cookies service providers (e.g. Google Analytics).
Accomplish does not sell personal information about you. These authorized third parties are permitted to use your personal information solely for the purpose of providing services to Accomplish. We will not otherwise share your personal information with other individuals or companies EXCEPT when you have otherwise authorized this information to be shared, in circumstances required by law, in the exercise of our legal rights, to effect a merger/acquisition, to investigate, prevent, or take action regarding actual or suspected illegal or malicious activities, or to address actual or suspected violations of terms of use, confidentiality pledge and standards.
Any third parties to whom we may disclose personal data may have their own data protection and privacy notices/policies. As such, we encourage you to view on these policies on the websites of those third parties.
How long do we retain personal information
Your personal information will only be retained for as long as necessary to fulfil the purposes for which it was obtained and/or to meet any applicable legal obligations. For example, we may retain your personal information while your account to use our sites or services is active. We may also retain personal information for a period of time thereafter to:
- allow for the recovery of accounts if requested by you,
- administer the Accomplish alumni program,
- analyse the data for Accomplish business operations,
- conduct audits, address our ongoing legal rights/obligations, resolve disputes, and enforce our agreements.
Our legal basis for processing personal information
The legal bases Accomplish is required to use in order to collect and use your personal information will depend on your interaction with us, applicable law and your location. Accomplish may rely on various legal means or legal bases for collecting and processing personal information, including:
- your consent (where necessary),
- a legitimate interest,
- necessity to enter into and perform contracts, and
- to comply with our legal obligations
Site users
- When you visit our sites, Accomplish collects your personal information through cookies and similar technologies for the business purposes described in this Privacy Policy. Your personal information may also be used to send communications as described above, unless you opt out from receiving such communications We will seek your advance permission to use cookies or to send communications, where legally required. Accomplish has a legitimate interest in attracting new Members and understanding how our sites are being used.
- We may provide areas on our sites (e.g. in Communities or Forums) where you can post information about yourself, including your name and email address, communicate with others, upload content and post comments. Whenever you voluntarily disclose personal information on our sites, that information will be available and can be collected and used by others who have authorized access to your content.
- We encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.
- Any personal information that you disclose through our sites, or other online forums hosted on our sites, may be collected and used by others. We recommend caution when giving out personal information to others in these online forums.
Accomplish Members
Your personal information will be used to administer your account and provide requested services. The legal basis for administrating your Accomplish account and providing related services is necessity to perform our contractual obligations.
Additionally, we have a legitimate interest in providing Accomplish Members with a Members Directory. As a part of the Accomplish experience, we enable you to connect with other Accomplish Members by storing your business information in a directory, which is made available to all Accomplish Members.
Accomplish will also send communications in furtherance of our legitimate business interest to maintain relationships, obtain referrals and to promote our events and services. Again, you have the choice to opt-out of these communications.
International transfer of information collected
Accomplish is based in Malaysia and our primary storage of personal information collected is in Malaysia. Depending on where you are located and applicable law, Accomplish will rely on certain legal bases to transfer your personal information into Malaysia such as: your consent (if required), to perform a contract with you or to fulfill Vistage’s legitimate interest which does not outweigh your rights and freedoms.
We take precautions to keep your personal information secure. Where necessary to comply with applicable law, Accomplish also enters into data processing agreements and model clauses with its authorised third parties and service providers.
Accessing and controlling your personal information
Your rights to access and control your personal information may vary depending on your location and applicable law. To learn how to exercise your rights under this Privacy Policy, see the “How to exercise your rights” section below. Accomplish acknowledges the following core privacy rights:
Access to your personal information
When you become an Accomplish Member, your personal information will be visible to other Accomplish Members within our network. You may update visibility preferences at any time by logging into your personal account on www.accomplish.asia and selecting the “Edit Profile” link. You have the right to request disclosure of certain information to you about our collection and use of your personal information. Any limits or exceptions under applicable law will be explained in our response to your verified request.
Deletion request rights
You have the right to request deletion of your personal information that Accomplish collected and retained. Upon receipt of your verifiable request, we may delete (and direct our service providers to delete) your personal information from our records to the extent required by law. There are certain exceptions where applicable law either allows or requires us to deny your deletion request. Such a denial will be explained in our response to your verifiable request.
No discriminatory treatment
You will not receive any discriminatory treatment from Accomplish when you choose to exercise your privacy rights listed in this section.
How to exercise your rights
To exercise the rights described above, please submit a verifiable request to us by either contacting us at hello@accomplish.asia
Only you, or a person that you authorise to act on your behalf, may make a request related to your personal information. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request. Accomplish must be able to verify such requests through the exercise of reasonable diligence. We will use personal information provided in a request solely for the purpose of verifying the requestor’s identity or authority to make the request.
To be verifiable your request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
- Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.
Communication preferences
You may opt-out of communications via email by clicking on the “unsubscribe” link located on the bottom of Accomplish emails. Accomplish may retain some of your personal information solely for the purposes of knowing your wish to not be contacted again in the future, or for other purposes that are legally permitted or required.
Cookies and Pixel Tags
We may collect visitor information by using cookies and pixel tags.
Cookies are files or pieces of information that may be stored on your device when you visit a Web site. This file or piece of information allows a user to move quickly and easily around our sites and is used to identify returning users. We also use cookies to track a user’s sessions, storing preferences and settings, providing interest-based advertising, determining what site features are most popular so we can develop our sites and content, and fulfilling other legitimate interests. We do not use cookies to retrieve involuntary information about your computer. The use of cookies is an industry standard and commonly done on websites. However, you can set up your browser to refuse cookies or to alert you to their presence and thereby allow you to remove them from your computer. Rejecting cookies may result in difficulty navigating parts of our website and you may need to enter identifying information each time you access a password-protected page.
A pixel tag, also known as a clear GIF or web beacon, is an invisible tag or tiny graphic image placed on certain pages of our website or in emails but not on your computer. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. Pixel tags help us analyse our visitors’ online behaviour and measure the effectiveness of our sites and our advertising. Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the sites you visit immediately before and after coming to our site. We also work with third-party companies that use tracking technologies that may collect information about your visits to our sites and your interaction with our advertising and other communications. If you turn off cookies, the pixel tag will simply detect an anonymous website visit.
Links to Other Websites
Our sites may contain links to other third party websites. However, we are not responsible for the privacy practices or the content of such websites. Please see the website’s privacy policy for more information on the website owner’s data protection practices.We do not make any representation as to the existence, accuracy, sufficiency, or completeness of such websites or the privacy policies of such websites.
Changes to this Privacy Policy
We may update this Policy at any time, for any reason, without notice to you other than posting the amended Privacy Policy to this site to reflect changes in our practices and services. When we post changes, we will revise the “Last Updated” date at the top of the Policy
Accomplish endeavours to ensure that this Privacy Policy is fully compliant with all applicable laws, however, the laws throughout the world are constantly evolving and changing. To the extent any part of this Privacy Policy is not compliant with applicable law, the non-compliant part shall be deemed automatically amended to the extent necessary to permit this Privacy Policy to be compliant